Complete Guide: FAQs

How do I setup a Precious Metals IRA?

Whether you have an existing 401k, TSP account, Roth IRA or any other qualified plan, you can transfer or roll over your current plan into a precious metals IRA in 3 quick and easy steps. First you complete the application, second you rollover or transfer the funds and lastly, you purchase the precious metals you’d like to include in your self-directed IRA. Contact Goldline and speak with one of our Account Executives about how to open a self-directed Precious Metals IRA.

How is a Precious Metals IRA different than other IRA’s?

Unlike most retirement funds held in a conventional IRA, TSP, or 401k, which typically include stocks, mutual funds, bonds, and annuities, a precious metals IRA holds physical gold, silver, platinum, and/or palladium coins and/or bars. Upon distribution you will have the choice of liquidating your metals for cash or you may instead take delivery of some or all of your metals depending on your qualified distribution.

How does a Precious Metals Storage work?

The physical metals you purchase for your IRA must be held in the custody of an IRS approved custodian that is in charge of administrating your IRA and stored in a licensed, insured depository. Your self-directed IRA gold and precious metals will be moved to a designated depository of your choice, administered by your custodian.

What is the tax advantage of Precious Metals IRA?

Any tax related questions should always be deferred to your tax advisor and/or accountant. For additional information, see our online Terms of Service.

What is a Precious Metals IRA?

A Precious Metals IRA is a type of self-directed IRA for the investor who wants to add physical gold, silver, and/or other precious metals to diversify their retirement account.

Are my metals insured while they are stored at the depository?

Your precious metals are held in a high-security depository and insured by the depository, as well as independently insured by TDS against physical loss, damage, or theft.

How does the Accumulation Program work?

When you sign up for the Accumulation program, we automatically make purchases for you on the second Wednesday of the month and charge your credit card on the 15th of the month or the following business day. On the scheduled purchase dates, you will purchase the quantity of coin(s) and/or bar(s) that your allocated investment can buy at the current selling price (ask price). Please note, because you are allocating a fixed dollar amount per your payment schedule, you may not be able to purchase an entire coin and/or bar every month.

How do I get started on the Accumulation Program?

Choose the fixed dollar amount you wish to spend each month (minimum $200/month per product). Complete the online form and choose the specific coin(s) and/or bar(s) you would like and provide your credit card information. You will also need to complete the Goldline Account Agreement.

What are the costs of the Accumulation Program?

When can I receive delivery of my metals?

You may take delivery of your metals as soon as you've paid for a full coin and/or bar. You will receive one free shipment every 12 months. Additional shipments within the 12-month period will cost $25/shipment. If you have a coin and/or bar that is a fraction at the time you request delivery, you may keep the fractional product in storage, liquidate it, or purchase the remaining fraction so that you can take delivery of the entire coin and/or bar. Upon request of delivery, the metals will be shipped to your account address within 7 business days of receipt of your request for delivery and, if applicable, receipt of your shipping fee.

What if a selected product becomes unavailable?

Goldline will substitute the selected coin and/or bar with a different coin and/or bar of the same quality and price of the original product.

How do I cancel the Accumulation Program?

The Accumulation Program continues until you provide notice of cancellation to Goldline by: (1) Calling Goldline at 800-280-5082; (2) Writing to 11835 W. Olympic Blvd., Suite 500, Los Angeles, CA 90064; (3) Emailing at clientconcierge@goldline.com; or (4) Faxing at 310-260-0365.

How can I buy precious metals?

There are three ways to buy precious metals:

1) Have the metals shipped directly to you or stored in a secure vault.

2) Open a precious metals IRA.

3) Acquire precious metals monthly for as low as $200/month through our Accumulation Program.

How do you ship precious metals to my home?

All packages are shipped discretely and fully insured until good delivery is made. Please refer to the Account Agreement for additional information.

How do I store precious metals in a secure vault?

Metals are physically stored primarily in Las Vegas, Nevada. You can also contact Goldline for additional storage location options.

How can I add precious metals to my IRA?

You can open a precious metals IRA by using funds from a self-directed IRA, an old 401(k), a Roth IRA, or even a SEP IRA. Once you’ve opened an account and funds are available, you may choose the metals you’d like to purchase for your IRA.

How does the Accumulation Program work?

The Accumulation Program is a convenient way to steadily build your precious metals portfolio over time. Starting at just $200 a month, this program allows you to make automatic monthly purchases of gold and/or silver coins and/or bars, based on your budget and investment goals. You may take delivery of your metals as soon as you have accumulated a full coin and/or bar.

What is your refund/cancellation policy?

Our refund policies vary from state to state. However, all clients are provided with a minimum refund period of seven days on their first purchase. Please refer to the Account Agreement for a complete listing of our refund policies including important conditions and limitations.

Can I lock in the price now and decide later if I want to buy?

You are entering into a binding purchase when your order is confirmed subject to our refund policies which you can find in our Account Agreement.